Reverse Logistics

Improve customer satisfaction and boost your bottom line

Support your growing ecommerce business with a seamless and cost-effective returns management process that leverages our experienced team, advanced technology and best practices.

Increase customer retention with unified warranty repair and management services

Quickly and effectively manage warranty claims and repairs with a dedicated support team who work directly with retailers and customers to assess faulty products, conduct repairs, and initiate recalls when necessary.

Our professionally qualified technicians and engineers ensure that repaired products are tested for quality assurance before they are returned to customers for vendors.

Leveraging our culture of continuous improvement, our technicians go through training courses to expand their knowledge to execute new and changing requests while also providing the equipment needed for specialized repairs.

Some of the items we repair are:

Car seats
Stroller
Vacuum cleaners
Furniture

Maximize the value of your e commerce returns

Maximize product recovery with a tailored and cost-efficient ecommerce return solution. We help you generate revenue from returned and end-of-line products through resale on global ecommerce platforms that maximize the value of your goods and protect established retail sales channels.

Reduce your landfill contribution with recycling and disposable solutions

Meet your sustainability goals with the support of our environmentally friendly solutions for disposing and recycling everything from big and bulky goods to ecommerce returns.

Gain access to multiple secondary market channels for the resale of your refurbished products

Continually improve your supply chain with industry-leading best practices Our always-improving culture is focused on continuously bettering our processes to drive real benefits and savings. We build more efficient workforces using automation and robotics, then apply our best practices to recruit and train teams who deliver exceptional results. Our advanced business intelligence tools help you exceed your KPIs